| Privacy Notice & Credit Card Usage |
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Privacy Statement
We neither sell nor share your information with outside companies or third parties.
When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.
We encourage you to sign-up for our e-mailing list. These letters provide you with advanced notice of store sales, new merchandise, and other store-related events. But, of course, you have the freedom to add or remove your name from our list at any time.
Credit Card Safety
Your credit card is completely safe.
Protecting your information is our highest priority. We have developed several safeguards to keep your information completely confidential. To proceed to checkout, you must enter your e-mail address and create a password. The checkout process itself employs Secure Sockets Layer (SSL) technology to insure your safety.
Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by a party outside of the store you shop with.
Furthermore, only our store will have your information. Other members of the online retail community will not have access to your information unless you decide to shop with them.
To check the security of your connection during checkout, look for the unbroken key or closed lock at the bottom of your browser window. This indicates SSL is active.
Charges to Your Card
Your credit card is not charged until we ship your order. This includes backordered and pre-ordered items. For example, if you pre-order a product in May that will not be available until June, your card will not be charged until we ship your product in June.
Your card is charged only for the items that we ship to you. Every shipment contains an invoice listing the charges made to your card for that shipment. Items we mark canceled or backordered are not charged to your card.
At this time, we cannot change the information in the email updates you receive. This includes changes to item colors, quantities and styles. If you have requested a change in your order, we are happy to make the changes, but it will not appear in these updates. You will note it on your invoice and/or your credit statement.
Credit card information is verified prior to order processing.
CVV2
Checkered Moon uses the CVV2 ("Credit Verification Value") number to protect you against fraudulent charges.
Defaulted Credit Cards
Customers whose credit cards are denied by the credit issuing company will be contacted by email and phone to provide an alternate form of payment. Failure to arrange payment within 48 hours of our first notification will result in a forfeiture of their order.
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